Terms and Conditions

By accessing and using bestpuffs.shop, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General

Best Puffs is a wholesale distributor of disposable vapes. All products sold on this website are intended for adults aged 18 or over. By placing an order, you confirm that you are of legal age in your country of residence to purchase vaping products.

2. Orders & Pricing

All prices are displayed in Euros (€) and are subject to change without notice. We reserve the right to cancel or refuse any order at our discretion. A minimum order quantity (MOQ) of 10 pieces applies to all orders.

3. Payment

We accept payment via credit/debit card (Visa, Mastercard) and PayU (including BLIK for Polish customers). All transactions are processed securely. Best Puffs does not store any payment card information.

4. Shipping

Orders are processed and shipped within 1-3 business days. Delivery times vary by country — please refer to our Shipping Policy for full details. We are not responsible for delays caused by customs or courier services.

5. Returns & Refunds

Returns are accepted for unopened, unused and undamaged products within 7 days of receipt. Defective disposable products will be refunded to the original payment method. Please refer to our Refund Policy for full details.

6. Age Restriction

All vaping products sold on this website are strictly for adults aged 18 or over. It is illegal to sell vaping products to minors. By completing a purchase, you confirm you are of legal age.

7. Intellectual Property

All content on this website, including images, text, and logos, is the property of Best Puffs or its suppliers and is protected by copyright law. Unauthorized use is strictly prohibited.

8. Limitation of Liability

Best Puffs shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the value of the order placed.

9. Privacy

We are committed to protecting your personal data in accordance with GDPR. Please refer to our Privacy Policy for full details on how we collect and use your data.

10. Changes to Terms

Best Puffs reserves the right to update these Terms and Conditions at any time. Continued use of the website after changes constitutes acceptance of the new terms.

11. Contact

For any questions regarding these Terms and Conditions, please contact us at info@bestpuffs.shop.