This Privacy Policy explains how Best Puffs collects, uses, and protects your personal data when you visit bestpuffs.shop. By using our website, you agree to the terms of this policy.
1. Data We Collect
We collect the following personal data when you place an order or contact us:
- Name and email address
- Shipping and billing address
- Phone number (if provided)
- Order history and payment information (processed securely — we do not store card details)
- IP address and browser data (via cookies)
2. How We Use Your Data
- To process and fulfill your orders
- To send order confirmations and shipping notifications
- To respond to customer service inquiries
- To improve our website and services
- To comply with legal obligations
3. Data Sharing
We do not sell or share your personal data with third parties, except where necessary to fulfill your order (e.g., shipping carriers, payment processors). All third parties are required to handle your data securely and in accordance with GDPR.
4. Cookies
We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences via the cookie consent banner on our website. For more details, please refer to our Cookie Policy.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order data is typically retained for 5 years for accounting and legal compliance purposes.
6. Your Rights (GDPR)
Under GDPR, you have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to restrict or object to processing
- Right to data portability
To exercise any of these rights, contact us at info@bestpuffs.shop.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure. Our website uses SSL encryption (HTTPS) for all data transmission.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
9. Contact
For any questions regarding this Privacy Policy, contact us at info@bestpuffs.shop.
Last updated: April 2026
